If you are a patient or visitor to UMC Utrecht and use one of our parking garages, UMC Utrecht processes your data to provide our parking services. This privacy statement provides more information on this topic.

What data do we collect?

• License plate of your vehicle
• Date and time of entry and exit
• Visual footage of your vehicle upon entry and exit
• Photo of the license plate of your vehicle
• Payment details if you purchase a weekly ticket
• The email address to which the order confirmation of the weekly ticket is sent when a weekly ticket is purchased
• The email address used to create an account in the webshop
• Payment information including the IBAN account number

Why is your data processed?

• To grant access to one of our parking garages and to speed up entry and exit
• To enable the purchase of the parking ticket
• Your data may be used to ensure compliance with the general parking terms and conditions

Legal basis for the processing

• Performance of a contract (the parking request and the purchase of a parking ticket)
• UMC Utrecht has a legitimate interest in improving its services and securing the parking garage environment

How long do we retain your data?
We retain your data for 12 months from the moment you use our parking garages.

Sharing of data
We do not share your data with third parties unless this is necessary for the provision of our services or legally required.

Your rights
You have the right to access, correct, or delete your personal data. You can submit a request via info@umcutrecht.nl.

Questions and complaints
We do our best to handle your data carefully. However, you may have questions or be dissatisfied with how UMC Utrecht handles your privacy.

You can also contact the Data Protection Officer. This is someone within UMC Utrecht who supervises the application and compliance with privacy legislation. The contact details are listed below.

We hope you can share your questions and/or comments through these channels. But you also always have the right to file a complaint with UMC Utrecht via this link.

It is also possible to file a complaint with the privacy supervisor, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact details Data Protection Officer
Mailing address:
UMC Utrecht
Attn: Data Protection Officer
Internal mail code Fac. 10.12
PO Box 85500
3508 GA Utrecht

T. 088-75 555 55
E. privacy@umcutrecht.nl

Third-party privacy policy
This privacy statement does not apply to third-party websites that are referred to from our website. UMC Utrecht is not responsible for the content of these other websites nor for the processing of personal data, cookies, and other information by the administrators of these websites. For questions about these other websites, you can contact the administrator of the website directly.

This privacy statement was last updated on December 5, 2024.